Privacy policy

What this site collects

This website is a set of static pages. It sets no cookies, runs no analytics, and contains no advertising or tracking scripts. There are no user accounts.

Forms

If you use the contact form or the readers’ list form, the details you enter (your name, email address and message, or your email address alone) are sent to us by email through a transactional email provider, Resend, and kept in our mailbox for as long as needed to deal with your message and for our own records. We do not add you to any list you did not ask to join. If you asked to be told when a title is out, you will receive that one message and can reply to be removed.

Hosting

The site is served by Cloudflare. Like any web host, Cloudflare processes technical data needed to deliver pages and protect the service, such as your IP address, browser type and the pages requested. Cloudflare’s privacy policy describes that processing. We do not receive that data in a form that identifies you. Cloudflare also gives us anonymous, cookie-free visit counts (Cloudflare Web Analytics); it stores no personal data and cannot identify you.

Fonts

All typefaces are served from this website’s own domain. No font files are requested from Google or any other third party.

Purchases

Books are sold through Payhip, and the checkout runs on payhip.com, not on this site. Payhip collects what it needs to take your payment and deliver your download, such as your email address and payment details. Card and PayPal payments are handled by its payment partners, and we never see your full card number. Payhip passes us your email address and order details so we can support your purchase and honour the seven-day guarantee. Payhip’s own privacy policy describes its processing.

Your rights

You can ask what personal information we hold about you, ask us to correct it, or ask us to delete it. Write to support@solidbasehouse.com.

Changes

If this policy changes, the new version will be posted here with a new date.